Privacy policy.
Privacy Policy
Spice Garden
Spice Garden (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
1.1 Personal Information
When you contact us, make a reservation, subscribe to our newsletter, or submit an inquiry, we may collect:
Name
Email address
Phone number
Reservation or event details
Any information you voluntarily provide
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent on the website
Cookies and similar tracking technologies
2. How We Use Your Information
We use your personal data to:
Process reservations and inquiries
Communicate with you regarding your requests
Improve our website, services, and user experience
Send promotional communications (only with your consent)
Comply with legal and regulatory obligations
3. Cookies Policy
Spice Garden uses cookies to enhance website functionality and analyze website traffic. You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.
4. Sharing of Personal Data
We do not sell, rent, or trade your personal data.
We may disclose your information only to:
Trusted service providers necessary for website operation and reservation management
Government or regulatory authorities when required by law
All third parties are required to process your data securely and only for specified purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. While we strive to protect your data, no online system is entirely secure.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required under applicable laws.
7. PDPA Consent and Legal Basis for Processing
In accordance with Thailand’s Personal Data Protection Act (PDPA), Spice Garden collects, uses, and discloses your personal data based on one or more of the following legal grounds:
Your consent, when you voluntarily provide your personal data through our website, contact forms, or reservation systems
Contractual necessity, for the purpose of processing reservations or providing requested services
Legal obligations, to comply with applicable laws and regulations
Legitimate interests, such as improving our services, website security, and customer experience, provided these interests do not override your fundamental rights
By submitting your personal data through the Spice Garden website, you acknowledge and consent to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy.
You may withdraw your consent at any time. Withdrawal of consent will not affect the legality of processing carried out before the withdrawal.
8. Your Rights as a Data Subject
Under the PDPA, you have the right to:
Access your personal data
Request correction or updating of inaccurate data
Request deletion, destruction, or anonymization of your data
Object to or restrict the processing of your data
Withdraw consent for data processing
File a complaint with the Personal Data Protection Committee
To exercise your rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. Spice Garden is not responsible for the privacy practices or content of those websites.
10. Changes to This Privacy Policy
Spice Garden reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with an updated effective date.
11. Contact Us
For questions regarding this Privacy Policy or PDPA-related matters, please contact:
Spice Garden
Email: contact@spicegarden.co.th
Location: Chiang Mai, Thailand